WhatsApp & Notifications
How WhatsApp reminders are sent
WhatsApp
reminders
templates
notifications
Homly sends WhatsApp messages to tenants automatically based on their rent due date.
Default reminder sequence - 3 days before due date: Friendly payment heads-up - On due date: Payment reminder with amount and details - 3 days after due date (if unpaid): Overdue reminder - 7 days after due date (if unpaid): Follow-up
Requirements - Tenant must have a valid phone number saved in their profile - WhatsApp notifications must be enabled for your property (check Settings)
Customising templates Go to Settings → WhatsApp Templates to edit message content. Templates support placeholders: [Name], [Amount], [DueDate], [PropertyName].
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