Step 1: Record the move-out date Go to the tenant's profile. Click "End Tenancy." Enter the actual or expected move-out date.

Step 2: Check outstanding dues Homly shows all outstanding payments — unpaid rent, utility bills, partial payments. Settle or note these before processing the deposit.

Step 3: Deposit reconciliation On the deposit section of the tenant profile: - Enter any deductions (damage, unpaid dues, cleaning) - The refund amount is calculated automatically - Record the refund payment

Step 4: Tenant receives confirmation The tenant's portal shows the deposit deductions and final refund amount. You can send a formal notice via WhatsApp.

Step 5: Room is marked vacant Once the tenancy is ended, the room status updates to vacant automatically.