Deposits are the money tenants care most about — and the money most likely to cause end-of-tenancy disputes. Homly keeps a full trail from collection to refund.

At move-in

Record the deposit when you onboard the tenant. The unit's default deposit pre-fills the amount; adjust it if you agreed something different.

During the stay

The deposit sits on the tenant's account, visible to both sides. If you deduct from it mid-stay (say, for damage), the deduction is logged with a reason and a date.

At exit

The exit settlement brings everything together:

• Final rent and utility dues up to the leaving date
• Deductions, each with a recorded reason
• The refund amount that closes the account

The tenant gets a clear statement of exactly how the refund was calculated — which is usually the difference between an argument and a handshake.